Frequently Asked Questions

Many of the calls to the Information Centre are to report problems with local services; most services are provided by Dacorum Borough Council (DBC). Here are some of the more common questions.

Rubbish

Where should I report that my dustbin has not been emptied?

Telephone DBC Cupid Green Depot on 01442 867858.

Cemeteries

I know my relatives are buried at Tring Cemetery; who should I contact to find out more information?

Telephone the Cemeteries Department of DBC on 01442 228066 or write to DBC, Woodwell Cemetery, Buncefield Lane, Hemel Hempstead, HP2 7HY.

Civil Funerals

Where can I find out about non-religious funerals?

Contact Hertfordshire County Council's Register Office on 01707 283920 or email registrars.admin@hertscc.gov.uk. Alternatively visit the HCC website and Search for "funerals" - "Civil Funerals" should be near the top of the list.

Council Housing

Where do I ring to report an urgent job that needs doing at my house?

If you are a DBC tenant, telephone the emergency line 08000 186050.

Road/Highway Maintenance

Where do I report a hole in the road or a streetlight not working?

Contact Hertfordshire County Council Highways on 01438 737320.

Planning

Where can I see the plans for the building work that my neighbours are doing?

If the building work requires planning permission, the plans should be available for inspection at the Planning Department, the Civic Centre, Marlowes, Hemel Hempstead. Telephone 01442 228000 and ask to speak to the Planning Department. The application details may be viewed online; see the planning page.

If the plans are recent, a copy of the plans may still be available for inspection at Tring Town Council; contact the Information Centre.

If the plans are new and you have just been notified and if they are in the area administered by Tring Town Council, you should be able to inspect them at Tring Town Council, contact the Information Centre. For plans in other DBC areas, contact the relevant local parish council.

Why are some planning applications granted, despite many objections?

The Local Planning authority must base its decision on planning considerations. These could include such things as impact on the area (parking, loss of open space or traffic), effect on amenity (such as sunlight, loss of privacy and excessive disturbance). The following would not normally constitute material planning considerations: devaluation of property, boundary disputes, nuisance during construction, land ownership rights (including Ancient Lights) restrictive covenants, structural details. Many of these would be subject to legislation other than planning or are matters to be resolved between adjoining land owners, not the Local Planning Authority.

Why do I have such short notice of the Planning Meeting?

The Local Planning Department at DBC has to adhere to a strict timetable. It sends letters to neighbours and at the same time sends copies of the plans to Tring Town Council who must consider the plans and make their recommendation within 14 days. Tring Town Council meets every two weeks to discuss plans in order to keep to this timetable. Plans received only one working day before the meeting are usually deferred until the next meeting. However, amended plans cannot be deferred and must be considered as soon as possible.

Register of childminders and nurseries

Where can I get a list of childminders and nurseries?

Telephone the Children Parents and Families Department at Hertfordshire County Council on 01438 737502 or see the Young In Herts website.

Rights of Way

Who should I contact about a footpath that is blocked?

Telephone Clayton Rae, DBC Rights of Way Officer, on 01442 228356.

Electoral Roll

Where can I see the electoral roll?

There is a copy of the local electoral roll at the DBC Offices in Victoria Hall, Akeman Street, Tring.

Land Registry

Where can I get information about who owns a piece of land?

The Land Registry with information about Hertfordshire is in Stevenage. Telephone:01438 788888

Citizens Advice Bureau

Is there a CAB in Tring?

Tring CAB is temporarily closed; Please contact
Berkhamsted CAB, Civic Centre, 161 High Street, Berkhamsted. HP4 3HD Tel. 01442 866930,
Dacorum CAB, Dacre House, 19 Hillfield Road, Hemel Hempstead, Herts. HP12 4AA Tel. 01442 239658 or
visit the CAB website.

Registrar

Where is the Registrar of Births Marriages and Deaths for Tring?

The Bury, Hemel Hempstead. Telephone 01442 228600.

Trading Standards

Where should I report a problem about goods on sale to the public?

Contact Trading Standards, 45 Grosvenor Road, St Albans, AL1 3AW. Telephone 01727 813880.

Blue Badges for the Disabled

Where do I apply for a Blue Badge for parking?

Application forms are obtainable from Adult Care Services. Telephone 01438 737400.

Furniture

Does anyone collect unwanted furniture so that it can be re-used by those in need?

The Paradise Furniture Project does this; telephone 01442 263197 if you have some furniture that you don't need but which is too good to scrap.

Family History

My family used to live in Tring. Where can I find useful information about my family history?

The Herts. Archive and Local Studies (HALS) Centre on 01438 737333 or
The Family Records Centre (from end of March 2008) The National Archives, Kew, Richmond, Surrey, TW9 4DU
Tel: +44 (0) 20 8876 3444. Minicom: +44 (0) 20 8392 9198

Try the following sites:

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